1. Definition of Disability – Interpretative Models
2. Forms of Disability
3. Social exclusion
4. Statistics
5. The Disability Movement and independent living
6. Legislation
7. Braille and Greek Sign Language

1. Attitudes and the significance of speech
2. Inclusion of Persons with Disabilities - Inclusion in the workplace
3. Good customer service in physical stores

1. The concept of accessibility and its importance
2. The need to integrate accessibility into financial institutions
3. National and international laws and regulations
4. Physical Accessibility
5. Digital Accessibility
6. Accessible Environment and Accessibility Models
7. Accessibility, Usability and Inclusion
8. Strategy integration
9. Assistive Technology (Software and Hardware)

1. How persons with disabilities use the Internet
2. Older People and the Internet
3. Fundamentals of web accessibility
4. Myths and misconceptions
5. The importance and advantages of Web Accessibility
6. Good and bad practices
7. Case studies
8. Accessibility standards

1. The WCAG 2 standard (presentation of principles, guidelines and success criteria – examples)
2. WAI-ARIA Technical Specification
3. Presentation of web accessibility testing techniques

Document accessibility

1. Accessibility on Social Media
2. Running accessible online and in-person events
3. Artificial Intelligence and Accessibility

1) Understand the definition and the interpretative models of disability.

2) Recognise different forms of disability and attitudes towards them.

3) Understand the concepts of digital and physical accessibility.

4) Know about the assistive technologies available.

5) Know the regulatory frameworks

6) To understand the importance and objectives of accessibility in society and in the digital world.

1) To be able to apply the basic principles and practices for improving digital accessibility.

2) To be able to create accessible content using different methods depending on the type of disability.

3) Be able to organise online and in-person events.

4) Identify methods and practices for promoting accessibility.

5) Be able to align their activities with regulatory

compliance and assessment of matters relating to accessibility.

1) To apply and maintain best practices for accessibility in physical and digital environments.

2) To be able to assess the extent to which physical and/or digital environments fall short in terms of accessibility.

3) To organise and implement appropriate strategies to promote accessibility and prevent similar incidents in the future