Holistic Crisis Management: From Personal Resilience to Operational Preparedness

Introduction

The Course “Holistic Crisis Management: From Personal Resilience to Operational Preparedness” is a three-month distance-learning Course that aims to provide up-to-date knowledge and practical tools for crisis management at both individual and organisational level.

Adopting a holistic approach, the Course combines concepts from operations management, risk management and organisational resilience with the development of personal skills. Its aim is to build a comprehensive framework of knowledge and skills that will enable trainees to prevent, recognise and effectively manage crises, while strengthening their ability to operate under uncertainty and pressure, as well as in situations that require rapid decision-making.

Through theoretical training, case studies and the use of applied tools, participants become familiar with the processes of crisis prevention, management and recovery, while also developing personal resilience and operational readiness. In this way, the Course seeks to forge a genuine link between theoretical knowledge and practical application, through the use of modern management and crisis management tools.

The learning process combines synchronous and asynchronous learning, encouraging experiential learning and enabling participants to apply the knowledge they acquire directly in real professional environments.